At Lifestyle Health & Wellness, we are committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, store, and share your personal information as a user of our website, which offers several services including online training programs, nutritional coaching, and personal training. Your privacy is important to us, and we are committed to protecting and safeguarding your personal information in accordance with the highest standards of data protection and privacy. Our goal is to provide a safe, secure, and user-friendly experience for all of our clients who use our services.

SECTION I: SCOPE

1.1 This Privacy Policy applies to the collection, use, and storage of personal information by LIFESTYLE HEALTH & WELLNESS, LLC (“Company”, “we”, “us” or “our”). This Policy covers information collected through our websites, services, and programs/products (collectively, the “Services”).

1.2 By using our Services, you consent to the collection, use, and storage of your personal information as described in this Privacy Policy.

SECTION II: INFORMATION COLLECTION AND USE

2.1 We may collect personal information from you, such as your name, email address, postal address, telephone number, fitness/health information, and payment information.

2.2 We use the information we collect to provide our users with the best possible Services. This includes, but is not limited to, processing payments, providing personalized training programs and services, and communicating with our users via email marketing (if opted-in).

2.3 We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

2.4 MARKETING – We may use your email address or other personal information to send you notifications, promotions, or other information that may be of interest to you. You may opt out of these communications at any time.

2.5 PAYMENT INFORMATION – When you make a purchase through our website, your credit card information is securely processed through a third-party payment processor. We encourage you to review their private policies and terms and conditions.

2.6 WEB ANALYSIS TOOL – We may use web analysis tools to track and analyze website usage data, such as the number of visitors to our website, the pages they visit, and the length of time they spend on our website. This information will help us to improve our website and better understand the needs of our users.

SECTION III: Information Sharing and Disclosure

3.1 We may disclose your personal information to third-party service providers for the purpose of providing the Services, such as payment processing, email marketing, and customer service.

3.2 Third-party service providers are obligated to maintain the confidentiality and security of your personal information and are prohibited from using it for any other purpose.

3.3 INTEGRATIONS – Our website may integrate with other third-party services, such as social media platforms. We encourage our users to review the privacy policies of these third-party services before using them.

3.4 We may disclose your information if required to do so by law or if we believe that such action is necessary to comply with legal processes or to protect our rights and interests.

3.5 SUPPLEMENTAL NOTICE FOR CALIFORNIA RESIDENTS: Under California Civil Code Section 1798.83, California residents have the right to request information from us regarding the manner in which we share certain categories of personal information with third parties for their direct marketing purposes. If you are a California resident and would like to make such a request, please contact us at the email address provided in the “Contact Us” section below.

3.6 SUPPLEMENTAL NOTICE FOR NEVADA RESIDENTS: Nevada law permits Nevada residents to opt out of the sale of their personal information. If you are a Nevada resident and would like to exercise this right, please contact us at the email address provided in the “Contact Us” section below.

3.7 Georgia Residents: In compliance with Georgia’s privacy laws, residents have the right to request information about our data collection practices and the categories of personal information shared with third parties.

SECTION IV: Data Retention and Security

4.1 We take the security of your personal information seriously, and we have implemented appropriate technical and organizational measures to protect your information from unauthorized access, use, disclosure, or destruction of.

4.2 These measures include internal reviews of our data collection, storage, and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal information.

4.3 However, no online service is completely secure, and we cannot guarantee the complete security of your personal information.

4.4 We are not responsible for privacy practices of third-party websites including any websites links within our website. Please read and understand their privacy policies as well.

4.5 INTERNATIONAL DATA TRANSFERS – Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

4.6 RETENTION OF PERSONAL INFORMATION: We will retain your personal information for as long as necessary to provide you with the Services, comply with our legal obligations, resolve disputes, and enforce our agreements.

4.7 GDPR Compliance: For users in the European Union, we adhere to the General Data Protection Regulation (GDPR). This includes rights to access, rectify, erase, and restrict processing of personal data.

4.8 Children’s Privacy (COPPA): Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 in compliance with COPPA.

SECTION V: WEBSITE CONTENT

5.1 Our website may contain user-generated content, such as testimonials and reviews.

5.2 We do not control or endorse this content, and we encourage our users to use their discretion when engaging with any such content.

SECTION VI: USE OF COOKIES

6.1 We use cookies to improve the user experience on our website. Cookies are small files that are stored on your device and used to track your preferences and browsing history. You may choose to disable cookies in your browser settings, but this may affect the functionality of our website.

SECTION VII: YOUR RIGHTS

7.1 You have the right to opt-out of any communication or marketing material that we may send you.

7.2 You have the right to request a copy of your personal information that we hold, and to request that we correct any errors or omissions in your personal information.

7.3 You have the right to request that we delete your personal information, subject to certain legal exceptions. If you would like to exercise any of these rights, please contact us using the information provided within the “Contact Us” section below.

7.4 Our website and services are not intended for children under the age of 18. By using our website and services, you represent that you are at least 18 years of age and have the legal capacity to enter into this Privacy Policy.

7.5 Georgia-Specific Rights: Georgia residents have additional rights regarding the use of their personal data, including the right to request deletion or correction of their data and to opt out of certain data uses.

SECTION VIII: CHANGES TO THIS PRIVACY POLICY

8.1 We may make changes to this Privacy Policy from time to time, and we will notify you of any material changes by posting the revised policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.

SECTION IX: CONCLUSION

9.1 We are committed to protecting your privacy and will take all reasonable steps to ensure that your personal information is treated in accordance with this Privacy Policy and applicable privacy laws. Thank you for using our website.

9.2 OTHER PROVISIONS: This Privacy Policy is governed by and construed in accordance with the laws of the state in which LIFESTYLE HEALTH & WELLNESS is headquartered.

SECTION X: CONTACT US

10.1 You may contact us for any questions or concerns at contactus@lifestylehealthandwellness.org. 

Effective Date: 25JAN2024